Terms of service

TERMS OF SERVICE

 

OVERVIEW

This website is operated by Vaultra. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, including our Return & Refund Policy and Shipping Policy, which are incorporated into these terms. Please read them carefully before completing a purchase.

 

PRODUCTS & DESCRIPTIONS

We make every effort to display our products and their colors, dimensions, and details as accurately as possible. Minor variations in color and finish may occur due to screen settings and production batches and do not constitute a defect.

 

PRICING & OFFERS

All prices, discounts, and promotions are subject to change without notice. Promotional pricing and bundle discounts apply only while active and cannot be applied retroactively.

 

ORDERS

We reserve the right to refuse or cancel any order at our discretion, including orders flagged for suspected fraud. When an order is placed, you confirm that the purchase and shipping information provided is accurate and that you are authorized to use the payment method provided.

 

DELIVERY

Delivery timeframes are estimates only and are not guaranteed. Title and risk of loss pass to the customer upon carrier delivery confirmation to the address provided at checkout.

 

RETURNS, REFUNDS & DISPUTES

All returns and refunds are governed by our Return & Refund Policy. If you have any issue with your order, you agree to contact our support team at vaultra.storesupport@gmail.com and allow us a reasonable opportunity to resolve the issue before initiating a payment dispute. We maintain complete records of orders, checkout policy acceptance, communications, and delivery tracking, and we submit these records in response to payment disputes.

 

LIMITATION OF LIABILITY

To the fullest extent permitted by law, our total liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect, incidental, or consequential damages.

 

GOVERNING LAW

These terms are governed by the laws of the United States and the state in which our business is registered.

 

CHANGES

We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the revised terms.

 

CONTACT

Questions about these Terms of Service can be sent to vaultra.storesupport@gmail.com.